For single-location barbershops
You work the chair. We work the follow-up.
One chair or four, the math is the same: an empty chair earns nothing. BookedSolid sets up your booking page, text reminders, rescheduling links, and review requests — and keeps them running — while you stay behind the chair. You approve every message before it sends. Everything runs by email: no calls, no new dashboard to learn.
Get your free no-show auditFree · One page, delivered by email · No call, no card required
Pilot for barbershops: $0 setup · $97/mo locked for 6 months · setup in about a week, or — on the standard install — the setup fee comes back.
Format example — your audit is written from your shop's real booking flow, and delivered by email.
| Booking | One booking link, on the shop's Instagram and Google listing | Found |
|---|---|---|
| Reminders | Nothing sends before a cut — regulars are trusted to remember | Gap |
| Rescheduling | Clients DM the shop and wait for a reply between cuts | Gap |
| Review requests | Asked at the register, on the busy days it's forgotten | Gap |
Sample findings in the audit's format. Your audit names what it actually finds in your shop — including what's already working.
Setup in about a week
The guarantee leads because it's the risk: on the standard install, late setup means the setup fee is refunded.
You approve every message
Nothing sends to your clients until you've read it and said yes — in your words, not ours.
Reminders sent and logged
Each reminder is logged with its delivery status, failures included, in your monthly report.
Every client asked, every time
Review requests go to everyone after every visit. No filtering for the happy ones — ever.
The problem
The chair that's empty at 2 earns nothing at 2.
It's mid-cut on a Saturday. Your phone buzzes in your apron — a client confirming, another asking to move Thursday, a third who never answered yesterday's reminder. You can't answer any of it with clippers in your hand.
By the time you can, Thursday's chair is empty and it's too late to fill. That's not an effort problem. It's a follow-up problem — and follow-up is a system, not a memory:
Reminders nobody sends.
You mean to text them. The day gets busy. The client forgets — and so, honestly, did the shop.
Rescheduling by phone tag.
Every moved appointment is three messages and a gap in the book while you wait to reply.
Reviews asked for — sometimes.
On quiet days you remember. On the days that build your reputation, nobody does.
Do your own math first
Count it the way the playbook does: two weeks, one page, every no-show and too-late cancel, times your price per cut. The tally sheet comes with the free audit.
The math: missed visits per week × your average ticket × 4.33 weeks = a month of empty chairs. Your numbers, in your browser — nothing is sent anywhere.
—Your estimate, from your numbers — not our claim. The free tally sheet in the audit email lets you count it exactly, on paper, over two weeks.
How it works
Three steps. Setup in about a week.
Start with your free audit
We follow your booking flow as a new client would. You get a one-page email write-up of what we notice, where booking gets awkward, and what needs checking.
What you do: ask for it by email. That's all.
We set it up. You approve the messages
If you decide to go ahead, we set up the booking page, text reminders, rescheduling links, and review requests. We write the messages and send them to you for approval.
What you do: share your services, prices, and hours, then approve the messages.
We run it and report back
Reminders and review requests go out automatically. We manage the system, handle changes by email, and send you a short monthly report.
What you do: read the report — about an hour a month, all in.
The messages, in the open
SampleSample wording in the format your messages take. Yours are written for your shop, in your voice, and approved by you before anything sends.
Right after booking
Hi [Name], you're booked for [service] on [day] at [time]. Need to move it? Tap here: [reschedule link]
The day before
Reminder: [service] tomorrow at [time]. Running late, or need to move it? Reply here, or tap: [reschedule link]
After the visit
Thanks for coming in. If you have a minute, an honest review helps other clients find us: [review link]
The offer
What you get
One system, set up and run for you: the booking page, the reminders, the rescheduling links, and the review requests — working together, without you running any of it.
Text reminders
Confirmations, day-before reminders, and running-late check-ins that send themselves. We write them; you approve them; your clients get reminded whether your hands are free or not.
Easy rescheduling
Clients follow a link to move their appointment — no phone tag, and the slot is back on the book right away.
Online booking page
A simple page clients can use from their phone, with no app to download — linked from your Instagram and Google listing.
Missed-call text-back
An automatic text with your booking link when you miss a call mid-cut.
Review requests for every client
After each cut, every client is asked for an honest review with the same invitation and link. Nobody gets picked or skipped.
Monthly one-page report
Bookings, reminders sent, reported delivery issues, and reviews received. Plain numbers you can read at a glance.
Support by email
Questions, message changes, and help keeping everything running.
What we never do
- We never guarantee a no-show number. We guarantee the work — setup in about a week, reminders sent and logged, every client asked — never how clients behave.
- We never filter review requests. Every client gets the same honest ask after their visit, happy or not. Anything else breaks Google's rules and yours.
- We never turn reminders into marketing blasts. The reminder channel stays about the appointment. Promotions would need a separate, explicit yes from your clients.
- We never make you call. The audit, setup, approvals, changes, and support all happen by email.
- We never hold your shop hostage. Month-to-month terms, cancel by email, and your booking page and client data stay yours.
For the skeptic
The checkable details
Everything a careful owner would verify before paying anyone — in the open, before the form, not after it.
What you receive
- A booking page your clients can use from their phone — no app for them to download
- Text reminders: confirmation, day-before reminder, running-late check-in
- A rescheduling link in every reminder
- A review request to every client after every visit — the same ask for everyone
- Missed-call text-back: an automatic text with your booking link when you miss a call
- A monthly one-page report: bookings, reminders sent, reported delivery issues, reviews received
How it runs
- We check the booking system you already use (Booksy and others) and what can connect before setup; where it fits, we build around it
- If you have no online booking, we set up the booking page for you
- Messages are written for your shop and approved by you before anything sends
- Every reminder is logged with its available delivery status, including reported failures — visible in your report
- Client replies come to you, not to us — you keep the conversations
Timelines
- Setup: live in about a week from your go-ahead
- Your part in setup week: services, prices, chair hours, then approve the messages — between clients, by email
- After launch: about an hour a month from you (report + any changes)
- Support and message changes: by email, handled by us
Limits, said out loud
- Sending a text does not guarantee it reaches the client — carriers fail sometimes; the log shows it when they do
- We can't promise a specific drop in no-shows — no honest service can
- One location per plan; this isn't built for multi-location chains needing one shared dashboard
- If you love building your own workflows, a self-serve booking tool may suit you better — the audit will tell you honestly
Who stands behind it
- BookedSolid is a service of Chitico HQ, run by Ruben Olaverria
- 2041 Jefferson Dr, Port Arthur, TX 77642
- Working email: chiticohq+bookedsolid@zohomail.com — a person reads it
- Standard payments are processed by Stripe; we never see your card number
Pricing
Pricing, in the open
Start with the pilot — it's built for shops exactly your size. Standard pricing is on this page too; nothing is hidden until checkout.
The pilot
$0 setup · $97/mo
A pilot install to test and improve the process with real shops.
- The full system described on this page — the same setup, the same running
- $0 setup; $97/mo locked for your first 6 months, then the standard $197/mo
- In return: honest feedback during setup week, and permission to measure your no-show rate before and after
- Month-to-month — the 6 months are a price lock, not a minimum commitment
Standard
$297 setup + $197/mo
The full install, priced once and in the open.
- Everything in What You Get — no per-message fees
- Setup live in about a week, or the setup fee is refunded
- $197/mo after setup; month-to-month, cancel anytime by email
The guarantee, in plain words
Setup in about a week — or the setup fee comes back
If setup takes longer than a week, we refund your setup fee. Claim it by emailing chiticohq+bookedsolid@zohomail.com — no form, no call. We guarantee the work: setup in about a week, reminders sent and logged, every client asked for an honest review. We can't guarantee how clients behave, and we won't pretend to.
Month-to-month, cancel by email
No contract and no minimum term — the pilot's 6 months are a price lock, not a commitment. Email us and it's cancelled. Your booking page and your client data stay yours.
Payments by Stripe
Standard payments are processed by Stripe — we never see your card number. The pilot starts by email application, so no card is involved until you choose the standard plan.
Questions
Asked, and answered straight
I already use Booksy. Do I have to switch?
Not automatically. We check what you use, what it already does, and what can connect before setup. Where compatible, we build around your existing system — the gaps are usually the reminders, the rescheduling path, and the review ask, not the booking itself.
I take walk-ins too. Does this still fit?
Yes — the system covers your booked appointments: the booking page, the reminders, the rescheduling. Walk-ins stay exactly as they are. If most of your day is walk-ins with no bookings at all, the audit will say so honestly.
There are other barbers in my shop. Does it cover them?
The booking page, reminders, and review requests run for your shop's appointments. During setup week we map how your shop actually books — chairs, renters, whoever takes appointments — by email. If it doesn't fit, the audit says that before anyone pays.
What do you need from me during setup week?
Your services, prices, and durations; your hours; your Google review link; a logo if you have one. Then one approval pass on the messages. All by email, in pieces that fit between clients.
What happens when a client replies to a reminder?
Replies come to you. We manage the system; you handle conversations with your clients — including the reschedule that saves the chair.
Do you guarantee fewer no-shows?
No. We can't guarantee how clients behave or promise a specific reduction. We guarantee the work: setup in about a week, reminders sent and logged, and every client asked for an honest review after their visit.
How do I cancel?
Email us. Month-to-month, cancel anytime — the pilot's 6 months are a price lock, not a commitment. Your booking page and data stay yours.
Stay on the tools. We'll run the follow-up.
Start with the free audit: one page on how clients book with you now, and where it leaks. Delivered by email. No call.
Get your free no-show auditFree · One page, by email · No call, no card