Booking, reminders & reviews — done for you
You work the chair. We handle the follow-up.
BookedSolid sets up and runs booking, text reminders, and review requests for single-location barbershops. Setup takes about a week. You approve the messages; we handle the software. Everything happens by email — no calls, no new dashboard to learn.
Get your free no-show auditFree · One page, delivered by email · No call, no card required
Start free: a one-page audit of your shop's booking flow. Pilot: $0 setup, $97/mo locked for 6 months. Standard: $297 setup + $197/mo, published in full below.
Format example — your audit is written from your shop's real booking flow, and delivered by email.
| Booking | One booking link, on the shop's profile and Google listing | Found |
|---|---|---|
| Reminders | Nothing sends before a visit — clients are trusted to remember | Gap |
| Rescheduling | Clients call or message the shop to move a visit | Gap |
| Review requests | Asked in person, when someone remembers | Gap |
Sample findings in the audit's format. Your audit names what it actually finds — including where your current setup already works.
Setup in about a week
Or the setup fee comes back — that's the guarantee, in writing, below.
Every client asked, every time
Review requests go to everyone after every visit. No filtering for the happy ones — ever.
Reminders sent and logged
Each reminder is logged with its delivery status, failures included, in your monthly report.
Month-to-month, always
Cancel anytime by email. Your booking page and your client data stay yours.
The problem
An empty chair still costs you.
When a client misses an appointment, the rent, the lights, and your time still count.
Keeping up with bookings and follow-up adds more work between clients:
Booking takes back-and-forth.
Clients call or message while you're with someone else.
Reminders become another task.
Someone has to set them up, check them, and keep them running.
Review requests get forgotten.
Asking every client can be hard to keep up with during a busy day.
Do your own math first
Before you believe anyone's numbers — including ours — run your own. Two weeks, one page: the tally sheet comes with the free audit.
The math: missed visits per week × your average ticket × 4.33 weeks = a month of empty chairs. Your numbers, in your browser — nothing is sent anywhere.
—Your estimate, from your numbers — not our claim. The free tally sheet in the audit email lets you count it exactly, on paper, over two weeks.
How it works
Three steps. Setup in about a week.
Start with your free audit
We follow your booking flow as a new client would. You get a one-page email write-up of what we notice, where booking gets awkward, and what needs checking.
What you do: ask for it by email. That's all.
We set it up. You approve the messages
If you decide to go ahead, we set up the booking page, text reminders, rescheduling links, and review requests. We write the messages and send them to you for approval.
What you do: share your services, prices, and hours, then approve the messages.
We run it and report back
Reminders and review requests go out automatically. We manage the system, handle changes by email, and send you a short monthly report.
What you do: read the report — about an hour a month, all in.
The messages, in the open
SampleSample wording in the format your messages take. Yours are written for your shop, in your voice, and approved by you before anything sends.
Right after booking
Hi [Name], you're booked for [service] on [day] at [time]. Need to move it? Tap here: [reschedule link]
The day before
Reminder: [service] tomorrow at [time]. Running late, or need to move it? Reply here, or tap: [reschedule link]
After the visit
Thanks for coming in. If you have a minute, an honest review helps other clients find us: [review link]
The offer
What you get
One system, set up and run for you: the booking page, the reminders, the rescheduling links, and the review requests — working together, without you running any of it.
Online booking page
A simple page clients can use from their phone, with no app to download.
Text reminders
Appointment confirmations, day-before reminders, and running-late check-ins. We write the messages; you approve them.
Easy rescheduling
Clients follow a link to move their appointment — no phone tag.
Review requests for every client
After each visit, every client is asked for an honest review with the same invitation and review link. We never select recipients based on how happy they seem.
Missed-call text-back
An automatic text with your booking link when you miss a call.
Monthly one-page report
Bookings, reminders sent, reported delivery issues, and reviews received. Plain numbers you can read at a glance.
Support by email
Questions, message changes, and help keeping everything running.
What we never do
- We never guarantee a no-show number. We guarantee the work — setup in about a week, reminders sent and logged, every client asked — never how clients behave.
- We never filter review requests. Every client gets the same honest ask after their visit, happy or not. Anything else breaks Google's rules and yours.
- We never turn reminders into marketing blasts. The reminder channel stays about the appointment. Promotions would need a separate, explicit yes from your clients.
- We never make you call. The audit, setup, approvals, changes, and support all happen by email.
- We never hold your shop hostage. Month-to-month terms, cancel by email, and your booking page and client data stay yours.
For the skeptic
The checkable details
Everything a careful owner would verify before paying anyone — in the open, before the form, not after it.
What you receive
- A booking page your clients can use from their phone — no app for them to download
- Text reminders: confirmation, day-before reminder, running-late check-in
- A rescheduling link in every reminder
- A review request to every client after every visit — the same ask for everyone
- Missed-call text-back: an automatic text with your booking link when you miss a call
- A monthly one-page report: bookings, reminders sent, reported delivery issues, reviews received
How it runs
- We check the booking system you already use (Booksy and others) and what can connect before setup; where it fits, we build around it
- If you have no online booking, we set up the booking page for you
- Messages are written for your shop and approved by you before anything sends
- Every reminder is logged with its available delivery status, including reported failures — visible in your report
- Client replies come to you, not to us — you keep the conversations
Timelines
- Setup: live in about a week from your go-ahead
- Your part in setup week: shop details in, messages approved — by email
- After launch: about an hour a month from you (report + any changes)
- Support and message changes: by email, handled by us
Limits, said out loud
- Sending a text does not guarantee it reaches the client — carriers fail sometimes; the log shows it when they do
- We can't promise a specific drop in no-shows — no honest service can
- One location per plan; this isn't built for multi-location chains needing one shared dashboard
- If you love building your own workflows, a self-serve booking tool may suit you better — the audit will tell you honestly
Who stands behind it
- BookedSolid is a service of Chitico HQ, run by Ruben Olaverria
- 2041 Jefferson Dr, Port Arthur, TX 77642
- Working email: chiticohq+bookedsolid@zohomail.com — a person reads it
- Standard payments are processed by Stripe; we never see your card number
Pricing
Pricing, in the open
Two ways in, both priced on this page. The pilot is how most shops start; the standard install is there if you'd rather skip the application.
Standard
$297 setup + $197/mo
The full install, priced once and in the open.
- Everything in What You Get — no per-message fees
- Setup live in about a week, or the setup fee is refunded
- $197/mo after setup; month-to-month, cancel anytime by email
The pilot
$0 setup · $97/mo
A pilot install to test and improve the process with real shops.
- The full system described on this page — the same setup, the same running
- $0 setup; $97/mo locked for your first 6 months, then the standard $197/mo
- In return: honest feedback during setup week, and permission to measure your no-show rate before and after
- Month-to-month — the 6 months are a price lock, not a minimum commitment
The guarantee, in plain words
Setup in about a week — or the setup fee comes back
If setup takes longer than a week, we refund your setup fee. Claim it by emailing chiticohq+bookedsolid@zohomail.com — no form, no call. We guarantee the work: setup in about a week, reminders sent and logged, every client asked for an honest review. We can't guarantee how clients behave, and we won't pretend to.
Month-to-month, cancel by email
No contract and no minimum term — the pilot's 6 months are a price lock, not a commitment. Email us and it's cancelled. Your booking page and your client data stay yours.
Payments by Stripe
Standard payments are processed by Stripe — we never see your card number. The pilot starts by email application, so no card is involved until you choose the standard plan.
Questions
Asked, and answered straight
Will I have to learn new software?
No. We set up and manage the system. You approve the messages, read your monthly report, and email us when you want changes.
How much time will I spend on it?
During setup, you'll share your shop's details and approve the messages. After launch, plan on about an hour a month to review the report and request changes. Conversations with clients are separate; their replies still come to you.
Do you work with Booksy or my current booking system?
We check what you use, what it already does, and what can connect before setup. Where compatible, we build around your existing system. If you don't have online booking, we set up a booking page.
What if a client doesn't get their reminder?
Texts can fail. We log each reminder and its available delivery status, including reported failures. Your report makes those issues visible. Sending a text does not guarantee it reaches the client.
What happens when a client replies?
Replies come to you. We manage the system; you handle conversations with your clients.
Who gets a review request?
Every client is asked for an honest review after their visit. Everyone gets the same invitation, regardless of whether their experience was positive or negative. Leaving a review is their choice.
Do you guarantee fewer no-shows?
No. We can't guarantee how clients behave or promise a specific reduction. We guarantee the work: setup in about a week, reminders sent and logged, and every client asked for an honest review after their visit.
How do I cancel?
Email us. The service is month-to-month, and you can cancel anytime. Your booking page and data stay yours.
Booking and follow-up, handled for you.
Start with a clear look at your shop's booking flow. One page, delivered by email. No call.
Get your free no-show auditFree · One page, by email · No call, no card